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For telematics & fleet businesses

Run your inbound calls on AI. Cut operating costs by up to 75%.

Your sales lines and fitter support, handled by AI voice agents — 24/7. Your people stay for the calls that genuinely need a human.

24/7 sales & fitter support Up to 75% lower running costs Human backup for complex calls
Up to 75%
lower operating cost*
Telematics fleet lorry on the motorway
Inbound sales · fitter support · lead capture — answered around the clock
What it handles

The work your call centre does — most of it, done by AI.

Two jobs, one voice agent: the customers ringing in, and the fitters ringing from the field.

📞

Answers inbound sales & enquiries

Every call picked up instantly, 24/7 — no queues, no missed leads, no voicemail.

📊

Qualifies & captures leads

Gathers fleet size, need and contact details, so your closers only speak to real prospects.

🔧

Supports fitters in the field

Fitters call in for wiring diagrams, fitting guides and install info — and get it on the spot.

🌕

Works out of hours

Fitters don't stop when the office does. The AI is on nights and weekends, when humans aren't.

Answers product questions

Specs, compatibility, installation steps — pulled from your own knowledge base.

👤

Escalates to your team

Anything complex or urgent is routed to a human, on your rules. The AI knows its limits.

The savings

Where the cost comes out.

Replace the bulk of routine call handling and the costs behind it fall away — not just wages.

75%estimated reduction in operating costs*
A call centre isn't just salaries. It's the floor space those seats sit on, the kit on every desk, and the overheads that come with a building full of people. Move the routine calls to AI and most of that goes with it.

Staffing

The bulk of routine call handling moves to AI. Keep your specialists for the work that needs them.

Premises

Fewer seats means smaller offices — less rent, rates, heating and lighting.

Equipment & facilities

No rows of desks, computers and chairs. No canteen, no kitchen, none of the extras.

Coverage

24/7 without night shifts, overtime or shift premiums. The AI doesn't clock off.

🤝

It can't all be AI — and it shouldn't be.

Some calls need a person: the complex sale, the awkward complaint, the urgent fault. Your team stays for those, and we design the escalation rules with you so the right calls always reach a human.

*Estimated. Actual savings depend on your call volumes, staffing and premises. We'll model it against your real numbers.
How it works

Built around your operation. Refined as it runs.

We don't drop in a generic bot. We build the agent on your products, call flows and install docs — then keep improving it.

01

We map your operation

Call types, products, install and wiring docs, and your escalation rules all go into the agent's knowledge base.

02

The AI takes the calls

It answers, qualifies, supports fitters and routes — handling the routine and passing the rest to your team.

03

We integrate and tune

We connect it to your systems, then keep refining it as real call data comes in.

It doesn't stop at go-live.

As calls come in, we keep tuning the agent — the questions it asks, the docs it serves, how it handles the edge cases. Your service gets sharper over time, and that's part of the arrangement, not an add-on.

See it in action

A fitter, mid-install, at 9pm.

The office is shut. Your fitter needs a wiring diagram now. The AI has it — no waiting until morning, no held-up job.

Book a demo →
A
Ava — voice agent
Incoming · fitter support
Live
FitterEvening — I'm mid-install on a Scania, need the wiring diagram for the tracker unit.
AvaNo problem. Which unit — the FM-100 or the FM-200?
FitterFM-200.
AvaSending the wiring diagram and fitting guide to your phone now. Anything else on this job?
FitterThat's the one, cheers.
AvaDone — sent. I'm on 24/7 if you hit anything else.
📤
Sent to fitterFM-200 wiring diagram + fitting guide
📋
LoggedOut-of-hours install support · 21:14
Questions

What telematics operators ask.

Does it replace our whole call centre?

No. It handles the bulk of routine inbound calls and fitter support. Your people stay for the complex sales, escalations and anything urgent. We set the escalation rules with you.

How does it help fitters?

Fitters call in and ask for wiring diagrams, fitting guides or install info, and the AI serves it straight to their phone — day or night, so a shut office never holds up a job.

Where does the 75% come from?

It's an estimate across the whole operation — staffing, premises, equipment and facilities, and out-of-hours coverage. The real figure depends on your setup, so we model it against your actual numbers.

How is it priced?

Bespoke — built to your call volumes, integrations and the docs it needs to hold. Book a demo and we'll scope it against your operation.

Let's model it against your numbers

See what AI voice agents could take off your cost base.

Book a demo and we'll scope the savings for your operation — no guesswork, your real figures.